Your Safety. Our Shared Responsibility.
Skiing, snowboarding and other activities that take place at ski areas involve the risk of injury. The information contained in the Safety and Risk Awareness section of this website is intended to inform you of the risks, dangers and hazards that you may encounter at the Resort and help you to stay safe while enjoying these activities.
Whether you are a participant in these activities or a parent or guardian of a minor participant, please take the time to familiarize yourself with the Safety and Risk Awareness information.
We’re Here to Help You Stay Safe.
Patrol Services
Patrol Services objective is to combine a safe and enjoyable on-hill experience. Attempting to reduce risk, enforce on-hill policies and provide first aid response to a First Responder level of care. Follow these tips to guarantee you have the best day on the hill!
Plan Your Route
Find terrain that is suitable for your ability. Accidents occur when skiers and riders find themselves on terrain out of their ability level. Before you head down the mountain, plan out your route using a trail map.
Be Aware of Your Surroundings
While on the hill, avoid collisions by giving others enough space on all sides. If kids are present, slow down and give them more space. Know that skiers/riders can turn suddenly, so always stay in control.
Rest on the Side
Make sure you can be seen from all sides. If you need to stop, be sure to pull to the side of the trail to a place where you are visible to other skiers/riders.
Be considerate of others
It is your responsibility to avoid people downhill from you. Be prepared for sudden changes in their speed or direction. Show courtesy by shouting out what side you are passing them on.
In Case of Emergency
Ski Patrol Services operate during on-hill operating hours. Patroller teams are coordinated by radio. Upon receiving requests for assistance, Patrol will initiate the appropriate and timely response and will also initiate outside EMS support as required.
Exclusion of Liability – Assumption of Risks
The use of resort premises and facilities and participation in activities at the resort involves various risks, dangers and hazards. It is a condition of your use of the premises and facilities and your participation in these activities that you assume all risk of personal injury, death or property loss resulting from any cause whatsoever, including negligence, breach of contract, or breach of any duty of care on the part of the resort operator.
Your legal responsibility as a user of the resort premises and facilities or participant in activities at the resort is explained in the following notice which you will see posted at the resort.
The text and image below are available at Safety and Risk Awareness – Ski Ontario
Alpine Ski/Snowboard Boot Binding Systems
The ski boot/binding system for alpine skiing may not release during every fall or may release unexpectedly. The ski boot/binding system is no guarantee that the skier will not be injured.
The snowboard boot/binding system is not designed or intended to release and will not release under normal circumstances. Given the snowboard boot binding system is a non-system, the system will not reduce the risk of injury during a fall and will increase the risk of not surviving an avalanche.
Helmets
A helmet designed for recreational snow sports may reduce the risk of some types of head injuries. Helmets are strongly recommended. In some ski area programs (for example snow school lessons involving minors) helmets are mandatory. Helmets for skiing and snowboarding are light, comfortable and have achieved wide-spread acceptance. Please note however that helmets have limitations and that serious head injury can still occur even when a helmet is worn. Wearing a helmet is no guarantee of safety.
The text and image below are available at Safety & Risk Awareness – Mount St. Louis Moonstone The image is also available at Safety and Risk Awareness – Ski Ontario
Know Before You Go!
In addition to the Alpine Responsibility Code, here are some additional tips to help keep you safe and enjoy your day on the slopes.
- Helmets – It is highly recommended to wear a helmet while skiing and riding. Skiers and snowboarders are encouraged to educate themselves on the benefits and limitations of helmet usage.
- Review a trail map. Ski each run according to your level.
- Take a lesson
- Be aware of your surroundings
- Always be aware of other skiers and snowboarders and keep a safe distance between you and others. Respect the different levels and abilities of others on the slopes. Look uphill before you commence downhill, and yield to other skiers and snowboarders.
- Stay focused and always concentrate on your next move. Be mindful of where you stop on the hill. When resting, move over to the side of the run. Never stop under a roller, jump or on a blind corner.
- Don’t overdo it. Be aware of fatigue. Do not attempt another run if you are tired or injured.
- Plan ahead for variations in weather. Wear clothing appropriate to the weather and activity you are participating in. Have properly tuned gear.
- Take note of the conditions. When the snow surface is hard and fast, it is easy to ski/ride at high speed, increasing the risk for serious injury if you fall and slide. Be aware of changing snow surface conditions.
- Keep hydrated throughout the day and eat a light snack or meal before hitting the trails.
The text and video below are available at Safety & Risk Awareness – Mount St. Louis Moonstone
Chairlift Safety at Calabogie Peaks
At Calabogie Peaks, your safety is our highest priority. Every lift ride is supported by rigorous maintenance standards, certified professionals, and strict provincial oversight.
Our chairlifts operate in compliance with Ontario’s Technical Standards and Safety Authority (TSSA). Each lift is inspected every day before opening, including detailed checks of chairs, grips, towers, terminals, safety bars, loading and unloading areas, and communication systems.
We follow the manufacturer’s prescribed maintenance program, ensuring that all servicing, inspections, and component replacements meet original engineering specifications. This includes annual non-destructive testing of critical structural components to verify strength and integrity under load. In addition, TSSA inspectors conduct independent compliance inspections.
Our lifts are maintained by TSSA-certified lift mechanics. Our lift operators complete comprehensive seasonal training that includes classroom instruction, safety education, emergency procedures, and hands-on operational training led by our lift mechanics.
Through manufacturer-directed maintenance, advanced testing, regulatory oversight, and ongoing staff training, we maintain multiple layers of protection—so you can focus on enjoying your day on the mountain with confidence.
Skating On Resort
The Resort has skating on a frozen pond. It is unsupervised – Skate at your own risk; obey all posted signs; helmets are recommended; children should be accompanied by an adult. Skating involves various risks, dangers and hazards including but not limited to: changing weather conditions; variations or changes in the surface or sub-surface; exposed rock, earth and other natural objects; loss of balance or control; collisions with other persons or objects; encounters with wildlife.
Walking in Ski Areas
Walking in ski areas should not be overlooked as a risk, with potential for serious injuries. There are many wet, icy, slippery surfaces through the ski area premises. Slips, trips and falls can occur and all users should take precautions at all times when traveling throughout a ski area. Ski boots and many types of other footwear do not provide good traction, and extra caution should be used when walking.
Know Before You Go!
In addition to the Alpine Responsibility Code, here are some additional tips to keep you safe and enjoy your day on the slopes:
Weather
- Plan ahead for variations in weather. Dress appropriately, and have properly tuned gear. Warmth and visibility are key safety components.
- UV rays are reflected from the snow surface. Always wear sunscreen, and goggles or sunglasses, even on cloudy days.
- Cold temperatures increase the likelihood of frostbite. Dress warm, bring extra layers and keep an eye on exposed skin. Go inside immediately if the skin begins to turn white.
- Take note of the conditions. When the snow surface is hard and fast, it is easy to ski/ride at high speed, increasing the risk for serious injury if you fall and slide. Be aware of changing snow surface conditions.
- Keep hydrated and carry a snack with you to keep you fueled.
- Ski with a buddy.
- Identify meeting points with your group in case you become separated. All group members should know where to meet should separation occur.
- Carry a whistle and be particularly cautious when skiing/riding in the trees. Tree wells are a real risk. See more on Tree Well Safety.
- Helmets – it is highly recommended to wear a helmet while skiing and riding. Skiers and snowboarders are encouraged to educate themselves on the benefits and limitations of helmet usage. See more on snow sports helmets.
- Don’t overdo it. Be aware of fatigue, many visitors are on vacation and might not be conditioned to ski/board long days. Warm up in the morning and stretch it out, then tone it down in the afternoon.
- Snowcats and snowmobiles may be encountered during operating hours. Give these vehicles plenty of space.
Be aware of your surroundings.
- Be mindful of where you stop on the hill, for your safety and the safety of other skiers and snowboarders. When resting, move over to the side of the run. Never stop under a roller, jump, cat track, or on a blind corner, as uphill skiers will not be able to see you.
- Always be aware of other skiers and snowboarders. Look uphill before you commence downhill, and yield to other skiers and snowboarders.
Below available at Safety & Risk Awareness – Mount St. Louis Moonstone
