Job Summary:
The Housekeeper is responsible for maintaining a clean, sanitary, and welcoming environment for all guests at Calabogie Peaks Hotel. This position plays a critical role in ensuring guest satisfaction by providing high standards of cleanliness in guest rooms, public areas, and back-of-house spaces. The ideal candidate is detail-oriented, self-motivated, and thrives in a fast-paced, upscale resort setting.
Key Responsibilities:
Guest Room Maintenance:
- Clean and prepare guest rooms, including changing linens, dusting, vacuuming, and restocking amenities according to hotel standards.
- Inspect rooms for maintenance issues and report them promptly to the maintenance team.
- Follow procedures for handling lost and found items.
Public Area Cleaning:
- Maintain cleanliness of public spaces such as lobbies, hallways, restrooms, and recreational areas.
- Ensure all high-touch surfaces are sanitized regularly to maintain health and safety
standards.
Laundry Services:
- Sort, wash, dry, fold, and distribute linens and towels as needed.
- Monitor inventory levels of linens and cleaning supplies, reporting shortages to the Housekeeping Manager.
Safety and Compliance:
- Follow established health and safety guidelines, including proper handling of cleaning chemicals and equipment.
- Respond promptly to any guest inquiries or concerns with professionalism and courtesy.
- Ensure compliance with hotel and regulatory cleanliness standards, including eco-friendly initiatives.
Team Collaboration:
- Work closely with front desk and maintenance teams to ensure seamless communication and guest satisfaction.
- Assist in training new housekeeping team members as required.
Qualifications:
- High school diploma or equivalent preferred.
- Previous housekeeping experience in a resort, hotel, or similar environment is an asset.
- Familiarity with luxury or upscale resort standards (e.g., Marriott, Hilton, or similar) is highly desirable.
- Strong attention to detail and organizational skills.
- Ability to work independently and as part of a team.
- Excellent time management skills to prioritize tasks effectively.
- Exceptional customer service skills and a friendly demeanor.
Physical Requirements:
- Ability to lift, pull, and push moderate to heavy objects (up to 50 lbs).
- Must be able to stand, walk, bend, and reach for extended periods.
Why Join Us?
At Calabogie Peaks Hotel, we pride ourselves on delivering exceptional guest experiences in a breathtaking natural setting. As part of our team, you’ll enjoy:
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
- Competitive compensation and resort perks.
About Calabogie Peaks Hotel:
Nestled in the scenic Ottawa Valley, Calabogie Peaks Hotel is part of the Ascend Hotel Collection, offering a unique blend of upscale accommodations and outdoor adventures. With unparalleled access to skiing, hiking, and lakefront activities, we are a destination that caters to both relaxation and excitement
Please send your resume to us at [email protected]