Season Pass

Season Pass Cancellation Policy


Season Passes are non-refundable and cannot be transferred to another person, or to another season. We may however issue a ‘Resort Credit’ (not a refund) in the following special cases.

  • Injury/Medical – keeps you out of action for the majority of the season (at least 2 months). Please submit a doctor’s note stating the nature and date of your injury, the date of your first medical treatment, prognosis and the length of time the injury/illness will prevent participation. Requests involving short term illness and pre-existing conditions will not be accepted.
  • Transfer out of the region due to employment. The transfer must be greater than 350 kilometres from the Resort.  Please forward a letter from your new employer stating the date you commenced employment.  The date of hire must fall within the winter season (November-March).  Requests will not be accepted if relocation was for personal reasons.
  • Submit your written application with an explanation of the reason you are requesting a cancellation.  Be sure to supply supporting documentation (requests will not be processed without supporting documentation)
  • Submit your application to This email address is being protected from spambots. You need JavaScript enabled to view it., drop it off at the Adventure Center or mail it to the Controller, Calabogie Peaks Resort, 30 Barrett Chute Road, Calabogie ON K0J 1H0
  • If your application is accepted, we will determine the ‘Resort Credit’ by adjusting the purchase price for the portion of the season that has transpired and a $35 administration fee
  • The Resort Credit will be valid for the purchase of any Resort product or service during the following 2 years.  The Resort may elect to issue the Resort Credit as a gift card

 

30 Barrett Chute Road Calabogie, Ontario, K0J 1H0 | Toll Free: 1-800-669-4861